Privacy Policy

ACT SOLUTIONS LUX values the protection of your personal data and is committed to complying with the General Data Protection Regulation (“GDPR”) and applicable laws in Luxembourg. This policy explains how we collect, use, and protect your personal information.

Data Collected

We collect the following information:

  • Data provided voluntarily: Name, email address, phone number (via the contact form).
  • Technical data: IP address, browser type and version, and browsing data on the website (via cookies, see the section below).

Use of Data

The collected data is used for the following purposes:

  • Responding to your inquiries via the contact form.
  • Improving the security and functionality of our website.

Data Sharing

Your personal data is never sold. It may be shared with:

  • IONOS, our hosting provider, for the storage and management of site data.
  • Competent authorities, if required by law.

Cookies

Cookies are small text files stored on your device when you visit our website.

Cookies used on our website:

  • Necessary cookies: Used to ensure the proper functioning of the website (e.g., for navigation).
  • Security cookie _GRECAPTCHA: Used by Google reCAPTCHA to protect the website against bots. This cookie is necessary and not used for advertising purposes.

Cookie management:
You can configure your browser to block cookies or delete them after your visit. Please note that some site features may be limited if you disable cookies.

Anti-Spam Protection (reCAPTCHA)

Our website uses Google reCAPTCHA v3 to protect contact forms from automated submissions (bots).
This service may collect certain technical information (such as IP address and browsing behavior) to distinguish between humans and automated systems.
These data are processed by Google Ireland Limited and may be transferred to the United States under the EU–U.S. Data Privacy Framework.
The use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.

Data Security

We implement technical and organizational measures to protect your data, including:

  • Secure hosting via IONOS, including an SSL certificate for data encryption.
  • Regular backups of our website to prevent data loss.

Data Retention

Your data is retained:

  • For as long as necessary for the purposes described (e.g., the time needed to process your inquiry).
  • Until you request its deletion.

Your Rights

In accordance with GDPR, you have the following rights:

  • Request the rectification or deletion of your data.
  • Withdraw your consent at any time.
  • Access your data.

To exercise your rights, please contact us at: contact@actsolutionslux.com.

Policy Modifications

We may update this policy at any time. The updated version will be available on this page.

Contact

If you have any questions regarding this Privacy Policy, please contact us at the following email address: contact@actsolutionslux.com.

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